O2 Shop Taunton in Taunton, England Closed now

Reviews about O2 Shop Taunton

• ★ ★ ★ ★ ★

  2017-10-18, by Elaine Simpson
  There are a number of negative reviews on here, which seems a bit unfair because I had a very good experience in the 02 shop in Taunton. I had a problem with my phone (long story) and although I had a negative experience with 02 cusomter services (on-line and by phone), this was not the case in the shop. I was dealt with by Tom who could not have done more to help me. He found a suitable solution to my problem and went out of his way to help me; providing excellent sevice.
• ★ ☆ ☆ ☆ ☆

  2017-08-03, by Helen Wood
  Terrible communication with my upgrade. I called 5 days prior to reserve my new mobile as I don’t live in the area, only to find out no phone was put back for me. (Luckily they had one in stock) I was served by a staff member and then I was left waiting while they decided who was going to serve me throughout the Upgrade process. Communication was rushed and staff seemed to have no time for me even though it wasn’t busy at the time. There were also 4 other staff hanging around doing nothing. Basics were completed and I was sent on my way. I Left the Taunton Store annoyed and stressed with the way i was treated. I will be considering a move to another Network in 2 years time. I strongly advise you in not visiting this store.